We are working hard to dispatch your orders as quick as possible. The current situation is also adding extra delays. You will receive tracking details once your order is processed.
Javelin provides Next Day delivery for all orders placed before 2 pm Monday to Thursday.
If you place your order after 2 pm on Friday, you will receive your goods on Tuesday.
Occasionally it is necessary to obtain your order from another store, this will add one working day to your delivery.
Please note we do not deliver on Bank Holidays or weekends.
The cost of delivery on orders under £50.00 is £4.99
The cost of delivery on orders over £50.00 is £0.00
You will receive a confirmation email once the item is dispatched and you can check the tracking of your delivery using tracking number here: https://apc-overnight.com/receiving-a-parcel/tracking
A signature is required on receipt of your order. If you are not available to take delivery, the courier will leave a calling card with instructions on how to collect your parcel. Similarly, you may add instructions to the delivery driver for goods to be left with a neighbour, for example. Javelin will not take responsibility for the loss or damage of goods in incidences whereby the delivery driver has been given alternate instructions.
Please note we are unable to cancel your order once it has been dispatched, see Returns.
Javelin provides International express deliveries as standard, these will be sent out on a tracked service, with the following prices: 1-2 working days Europe £20, 2-3 working days Rest of the World £25.
You will receive a confirmation email once the item is dispatched
Customers outside the UK will be required to pay their own local Taxes and Duties when your shipment arrives with you. We recommend that you contact your local import office to get details of these charges.
EU customers are charged a zero rate of VAT.
Javelin also provides a collect from store option. Orders can be collected from the Bury St Edmunds store only. If you place an order by 2pm Monday to Friday, the goods will be available to collect the next working day. If you place your order after 2pm on Friday, you will be able to collect your goods on Monday. We will not hold goods for longer than 48 hours from time of order. If there are any problems you will be contacted by a Javelin representative.